A few of you
asked how it was that I could / did admit my children just a few hours after
they started puking.
I thought I would
explain how it woks here in South Africa. Please note this is not a scientific or political explanation, it is
simply my understanding and experience of health care in South Africa.
There is no ‘health
care system’ in South Africa. There is government
funded health care that the poor have to use, and there is the private health
system that only the wealthy and insured have access to. The difference between the two is stark and enormous. One only has to look at the difference between
the state of private and public hospitals to see this difference vividly
expressed. The private hospitals are
like hotels. Spotless, swanky,
luxurious. Expensive. The government hospitals are over extended,
under staffed and poorly funded. Dark,
dingy, dirty.
If you are
privately insured, as I am, then you have access to the best medical care in
the world. Literally. We have top class medical expertise here,
among the best in the world. However, medical
insurance, or what we refer to as medical aid, is very expensive. There is no way the poor could afford
it. My monthly medical insurance payment
is more than some people earn in a month.
There are
various types of medical cover you can purchase, from what is known as a ‘hospital
plan’ – you are covered by the medical insurance to attend a private hospital,
but all ‘out of hospital’ expenses are for your own account. Or you can have full comprehensive cover, such
as I do, which means that all your medical bills are covered. You pay through your nose for that benefit,
but having small kids (and being able to afford it), I think it’s worth it.
If you don’t
have medical insurance, you are forced to use the government or public
hospitals and health care. The medical
expertise is again, world class, but the facilities are horrendous. The hospitals are overloaded, under-funded
and not in a good state. There are no
pillows, because people steal them. People sometimes have to wait for hours to be seen or even share
beds. Which is why my sister has taken
on her local hospital as her charity. Go
have a look at her blog and see real life examples of government
hospitals. The prem babies have to share
incubators with other babies, because there are simply not enough incubators. It used to be that babies under 2.2 pounds (1 kg) are not
put on ventilators or life support because there aren’t enough funds and
equipment for them. Not sure whether that is still the case. And sadly, nurses
are very badly paid. Which is such a crime.
So there you
have it, the stark difference between the haves and the have nots. Never more evident that it is in terms of
access to health care. People without medical
insurance and / or sufficient funds have to make use of what is available to
them. They basically have to take a
number and wait.
However, those
of us who are insured are in a totally different space. We decide who we want to see, when etc. We hardly ever have to wait for appointments,
even specialist appointments like ENT etc. If I want an ENT appointment tomorrow, I’ll get one. Because I am a paying customer and if you don’t
want my business I’ll find someone who does. I suppose we are lucky we have so
many top class doctors here.
It is not as if
we (the private patients) call the shots, but private medical care has a fairly
well entrenched commercial customer service orientation. I am the paying customer and therefore I demand
excellent care on the terms I want.
However, a lot
of what happened yesterday (i.e. early admission etc) is because of who I am
and how I am. I absolutely refuse to
take any chances with my children, and yes, as I have been accused by other
people, I am probably a little paranoid.
My thinking is,
why wait until things get really bad? I know
my kids and I am not going to let them get dehydrated and then only go to the
doctor. Adam started puking for the
first time at 5am on Friday. At 8am when
the Paed’s office opened, I called and got an appointment for 11. By this time Adam had kept nothing down. We were admitted at 12 to be put on a drip
and for observation and testing. The
bloods taken at 12 showed that he was on the verge of becoming dehydrated. Why wait for that? What would have happened if I had waited 24
hours? I’d rather not find out.
Then, when Kate
started vomiting at 4pm, I knew what I was in for. I called the Paed straight
away and he gave me a prescription for some suppositories. Two hours later she was still puking so at
7pm I called the Paed (on a Saturday night! poor guy works so, so hard) and he
said “I’m still in my rooms, bring her in and let’s admit her”. And that’s it.
I am so
unbelievably fortunate that I can afford private medical insurance. That my decision on whether to take my child
to a doctor or specialist is not based on whether I can afford it. Believe me; I know how lucky I am. I live here, I’ve seen what it is like not to
have money. And it makes me realize yet
again how very lucky I am.