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Jo

I was so excited to buy a spindle after I read about them on various blogs a few years ago. However, I am so so disappointed that it has ruined at least 6 items of my clothing!! Fleece tracksuit tops, my hubby's expensive work jerseys from Woolies, and my baby's fleece babygro have all had holes burnt in them!! I was shocked!! I loved the spindle and it saved me a huge amount of money and effort (4 kids under the age of 7 generate a LOT of washing). But now I cant recommend it to anyone :(

Paul

Hi Jo,

I am sorry to hear about your bad experience. However, the Spindel cannot damage even the most delicate fabrics, as long as it is loaded correctly. If it was overloaded (i.e. the items were loaded too high in the drum), then a garment could have touched on the upper rim. It is recommended that you leave a gap of at least 2cm between the height of the loaded items and the upper rim of the drum.

If you need any further information then please contact info@spindel.co.za. I just wanted to assure you that the Spindel is safe for all fabrics, as long as the loading instructions are adhered to.

Thanks,

Paul

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